# Supply and Maintenance Contract for Corporate CRM

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [HAMPSHIRE COUNTY COUNCIL](/buyers/hampshire-county-council/contract-awards)
- Contract winner: [BOXXE LIMITED](/contract-winners/boxxe/public-sector-contract-awards)
- Award value: £154,350
- Tender value: £154,350
- Award date: 15 July 2026
- Published: 22 July 2026
- Contract start: 19 July 2026
- Contract end: 18 July 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826
- OCID: ocds-b5fd17-ce249364-2c24-4190-9ff5-cfed6fbd9249

## Description

THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL\. This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services\. The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management \(CRM\) solution, including software licences, support, maintenance and associated services\. The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826)