# ITEP1059 - Improving customer contact through website

> A sourced UK public sector contract award published by National Highways Limited.

## Key facts

- Buyer: [National Highways Limited](/buyers/national-highways-limited/contract-awards)
- Supplier: [Pricewaterhousecoopers LLP](/suppliers/pricewaterhousecoopers/public-sector-contract-awards)
- Award value: £335,000
- Tender value: £335,000
- Award date: 21 November 2025
- Published: 4 December 2025
- Contract start: 4 December 2025
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 1e60c511-91c8-4a97-a80b-13c047a77472-874769
- OCID: ocds-b5fd17-cedbe2a5-e56c-421f-9dfc-16a1f9f1984f

## Description

Contract to support the design of the National Highways website, including a new home page, improved navigation, contact us page and new road project/travel alerts page\. As well as further discovery activity to identify future user requirements\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1e60c511-91c8-4a97-a80b-13c047a77472-874769)
