# I7842 Verint Call Recording Upgrade &amp; Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [South Tyneside Council](/buyers/south-tyneside-council/contract-awards)
- Contract winner: VERINT SYSTEMS UK LIMITED
- Award value: £64,474
- Tender value: £64,474
- Award date: 7 December 2020
- Published: 18 December 2020
- Contract start: 4 January 2021
- Contract end: 3 January 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 0e4900e3-763a-45ff-b9c9-2f5244c0373b-400798
- OCID: ocds-b5fd17-cf8aff4b-316d-4d7b-b699-2c17443e12fe

## Description

Award of contract

## Related contract awards

- [Abritas Housing Lettings Software](/contracts/ocds-b5fd17-f6f168e3-6f1b-4828-a63f-df809142837c): South Tyneside Council
- [Library Management System software and services](/contracts/ocds-b5fd17-8ef712ef-ca78-4470-82d7-11b7b0d19424): South Tyneside Council
- [Housing Software](/contracts/ocds-b5fd17-eecd109b-606d-43eb-8129-997898459d6a): South Tyneside Council
- [AE Online Intelligent FAQ Service](/contracts/ocds-b5fd17-1ef07cac-7add-4060-8e0d-bff46d363ad8): The Pensions Regulator
- [Social Media Aggregation Software](/contracts/ocds-b5fd17-e640d5b6-d997-4a8d-afbe-2f2197f7e9d9): Wakefield and District Housing Limited
- [C151878 - Work Management Solution](/contracts/ocds-b5fd17-e05c0f59-3a98-4501-9ded-e3841e13f418): NHSBSA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0e4900e3-763a-45ff-b9c9-2f5244c0373b-400798)
