# Tender for the provision of the Integrated Community Equipment Service \(ICES\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Herefordshire Council](/buyers/herefordshire-council/contract-awards)
- Contract winner: [NRS Healthcare](/contract-winners/nrs-healthcare/public-sector-contract-awards)
- Award value: £9,100,000
- Tender value: £9,100,000
- Award date: 20 March 2025
- Published: 22 April 2025
- Contract start: 21 March 2025
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: c47156cf-0e34-45b7-aa20-ee4b7cef4e40-841606
- OCID: ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3

## Description

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board \(ICB\) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service \(ICES\) to residents of all ages across the county\.\\r The Integrated Community Equipment Service comprises the following main functions:\\r 1\) Sourcing and purchasing appropriate equipment \(core standard equipment and bespoke special equipment\)\\r 2\) Delivery and installation\\r 3\) Collection, cleaning and recycling\\r 4\) Service, maintenance and repairs\\r 5\) Storage\\r The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management\.\\r \\r Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal\.\\r Additional information: Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'\. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity\. To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www\.supplyingthesouthwest\.org\.uk

## Related contract awards

- [Contract for Mobile Services](/contracts/ocds-b5fd17-e7764ef1-f374-4071-bf1e-ca33aae31e48): Herefordshire Council
- [Revenue & Benefits System Modules](/contracts/ocds-b5fd17-19ba7e0b-5237-4097-80a2-d8fde0139fe6): Herefordshire Council
- [Provision of a Digital Payment Platform for the Herefordshire Council Crisis and Resilience Fund](/contracts/ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2): Herefordshire Council
- [Tender for the provision of the Technology Enabled Care Service \(TECS\) in Herefordshire](/contracts/ocds-b5fd17-2b280930-b19a-4d54-8bdd-0a7c0c78b58a): Herefordshire Council
- [Community Equipment Service](/contracts/ocds-b5fd17-53f82267-75fa-40dd-9372-89edd297bbd4): TORBAY COUNCIL
- [Integrated Community Care Equipment and Associated Services](/contracts/ocds-b5fd17-fb832b0b-5b69-4f20-92d3-eefb13832a0a): Kent County Council \(T/A Procurement Services\)

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c47156cf-0e34-45b7-aa20-ee4b7cef4e40-841606)