# Melton Borough Council Tender for Customer Engagement and Self Service Platform

> A sourced UK public sector contract award published by Welland Procurement.

## Key facts

- Buyer: [Welland Procurement](/buyers/welland-procurement/contract-awards)
- Supplier: [IEG4](/suppliers/ieg4/public-sector-contract-awards)
- Award value: £482,500
- Tender value: £1,000,000
- Award date: 16 October 2019
- Published: 13 November 2019
- Contract start: 25 November 2019
- Contract end: 24 November 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: d750dbff-3979-4c65-b373-c3b716d8da44-325866
- OCID: ocds-b5fd17-d0776b32-33bc-4c38-b998-8c2510f9ba24

## Description

We now wish to procure an IT solution that responds to our aspirations above and delivers a simple, straightforward and intuitive self-service facility for the public whilst at the same time providing officer access to the same, single, system to enable actions to be carried out on behalf of members of the public\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d750dbff-3979-4c65-b373-c3b716d8da44-325866)