# Case Management System

> A sourced UK public sector contract award published by Herefordshire Council.

## Key facts

- Buyer: [Herefordshire Council](/buyers/herefordshire-council/contract-awards)
- Supplier: [Fivium Ltd](/suppliers/fivium/public-sector-contract-awards)
- Award value: £62,016
- Tender value: £62,016
- Award date: 1 May 2026
- Published: 1 May 2026
- Contract start: 2 May 2026
- Contract end: 24 March 2028
- Stage: awarded
- Procurement category: goods
- Notice ID: ae650c68-a6ae-4784-9122-1507178057fc-895788
- OCID: ocds-b5fd17-d0897287-ff5a-41f3-80b1-b4c88a908c3e

## Description

Commission of a cloud-based solution and associated services for a Case Management System required to support both the Complaints and Information Governance departments\.

## Related contract awards

- [Contract for Mobile Services](/contracts/ocds-b5fd17-e7764ef1-f374-4071-bf1e-ca33aae31e48) — Herefordshire Council
- [Revenue & Benefits System Modules](/contracts/ocds-b5fd17-19ba7e0b-5237-4097-80a2-d8fde0139fe6) — Herefordshire Council
- [Provision of a Digital Payment Platform for the Herefordshire Council Crisis and Resilience Fund](/contracts/ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2) — Herefordshire Council
- [Award of Contract for the provision of an Adult Social Care Service Diagnostic](/contracts/ocds-b5fd17-2fc24901-0890-435e-89e8-bc5f60bd3303) — Herefordshire Council
- [2025-049 Case Management System](/contracts/ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8) — Ofgem
- [DDaT25180 - DESNZ e-Case Correspondence System](/contracts/ocds-b5fd17-c10e907e-1aef-47b2-ae06-f74b90a6e7bf) — ICS on behalf of DSIT and DESNZ
- [Complaints and Correspondence CMS](/contracts/ocds-b5fd17-3880b292-059c-4e39-9b76-7d98fbbae727) — The Insolvency Service
- [Continuance of an existing service \(eCase\)](/contracts/ocds-b5fd17-ba8db4ef-15a3-4e8d-8352-0c68ac63acd3) — H M REVENUE & CUSTOMS
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ae650c68-a6ae-4784-9122-1507178057fc-895788)