# Environmental, Housing Waste and Customer Services ICT System Procurement

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Fylde Borough Council](/buyers/fylde-borough-council/contract-awards)
- Contract winner: IDOX Plc
- Award value: £191,190
- Tender value: £150,000
- Award date: 25 September 2023
- Published: 29 September 2023
- Contract start: 6 November 2023
- Contract end: 5 November 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 96b7612b-56b5-499e-8914-f16b44b6e33a-684760
- OCID: ocds-b5fd17-d0e15ee5-2db2-47a9-93aa-9d508cd78d52

## Description

Fylde Council currently uses the Civica APP \(Flare\) information management system to support the work of a range of service areas including environmental, housing, waste and recycling, and customer services\. The Council are looking to procure a new ICT system which will cover the following functions:\\r \\r Environmental health \(Food Safety, Health & Safety, Licensing, Environmental Protection, Community Enforcement, Dog Warden Service\)\\r Housing \(Housing Standards and Disabled Facilities Grants\) \\r Customer Services\\r Waste and Recycling Services\\r \\r Further information is provided in the statement of requirements which can be obtained by expressing interest to the opportunity at https://procontract\.due-north\.com/Opportunities/\.

## Related contract awards

- [FURTHER-COMPETITION FOR THE PROVISION OF REFUSE, RECYLING PRODUCTS & COLLECTION SERVICES](/contracts/ocds-b5fd17-bd2dfb62-9016-4160-8925-581fb9649ee5): Fylde Borough Council
- [FURTHER-COMPETITION FOR THE PROVISION OF REFUSE, RECYLING PRODUCTS & COLLECTION SERVICES](/contracts/ocds-b5fd17-707f407c-af88-4409-8c88-ee8b893a13c9): Fylde Borough Council
- [FURTHER-COMPETITION FOR THE PROVISION OF REFUSE, RECYLING PRODUCTS & COLLECTION SERVICES](/contracts/ocds-b5fd17-a4455b4b-db5e-41c2-af4e-e74ae5ee68bb): Fylde Borough Council
- [Provision of a hosted Corporate Gazetteer Software](/contracts/ocds-b5fd17-fd989d9c-2b3e-42b3-8578-4ea345e644cc): BIRMINGHAM CITY COUNCIL
- [Licensing software](/contracts/ocds-b5fd17-60fb2ee8-0425-4dcb-93a3-1f44b4bd0351): High Peak Borough Council
- [Planning Uniform Maintenance Contract](/contracts/ocds-b5fd17-db020dd0-4cb0-4ab8-9c84-efa6b94ec389): WAKEFIELD COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/96b7612b-56b5-499e-8914-f16b44b6e33a-684760)