# Provision of End User Compute Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Driver & Vehicle Licensing Agency](/buyers/driver-vehicle-licensing-agency/contract-awards)
- Contract winner: [METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED](/contract-winners/methods-business-and-digital-technology/public-sector-contract-awards)
- Award value: £317,515
- Tender value: £317,515
- Award date: 24 June 2021
- Published: 8 July 2021
- Contract start: 28 June 2021
- Contract end: 27 June 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 464b8ba7-b152-4812-be74-049d3641c44d-448911
- OCID: ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5

## Description

The DVLA End User Compute team is delivering the replatform of the entire user device estate along with enterprise management services for clients and O365 transformation\. End-users need to be migrated to new laptops, desktops or mobile phones so that they can continue to access and use IT systems\. An estimated 7000 laptop/desktop migrations will be required as well as multiple domain and enterprise configuration migration work\. DVLA requires a supplier to provide a supply of resource to support End User Service Management Outcomes: • Enterprise Device Management • Enterprise Applications & Package Management • Client and Application Remote Delivery & Support • Office 365 Transformation and End Point Administration This will include: • Contributing to the technical refresh initiatives \(Win10, SCCM, APP-V, Teams, Office365 \+ others\); • Roll-out of new equipment and devices \(including the development of lean and focused deployment services\); • Continued uplift in packaging and distributing applications to staff • Support and Maintenance of the End User Environment • SCCM Replatform for the new Active Directory that will be implemented\. • Ownership and management of security remediation and vulnerability across client and EUC Server platforms • Effective and accurate reporting, prioritisation, risk management and clear tracking of all activities\. • Effective Service Incident, change and problem management

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/464b8ba7-b152-4812-be74-049d3641c44d-448911)