# CRM Application Support & Development

> A sourced UK public sector contract award published by Care Quality Commission.

## Key facts

- Buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Supplier: [Infosys Ltd](/suppliers/infosys/public-sector-contract-awards)
- Award value: £1,365,119
- Tender value: £1,365,119
- Award date: 31 October 2023
- Published: 7 November 2023
- Contract start: 1 November 2023
- Contract end: 31 October 2025
- Stage: awarded
- Procurement category: services
- Notice ID: b103575b-9aac-412d-85c3-288b5c94ad5d-695620
- OCID: ocds-b5fd17-d11ae137-73ea-43b3-a13f-3bfc93062acc

## Description

This is a Contract Award Notice\. The Care Quality Commission \(CQC\) require CRM Application Support & Development services\. This procurement was undertaken through the CCS G Cloud 13 Framework Agreement \(RM1557\.13\) Lot 3 Cloud Support, following the Direct Award process\. The Contract is awarded for an initial period of 12 months with an option to extend for up to 12 months\. Total Awarded Value is maximum of all charges including any optional contract extensions\. Contract Reference: CQC I&D 078

## Related contract awards

- [Managed Hosted Infrastructure Services](/contracts/ocds-b5fd17-c0a8d108-63ec-4a06-9e22-1d9a474f08c8) — Care Quality Commission
- [Annual Awareness Survey and Stakeholder Sentiment Survey](/contracts/ocds-b5fd17-33278f68-d24c-4bf5-89f0-9404ef4372f7) — Care Quality Commission
- [Digital App Licences 2026/27](/contracts/ocds-b5fd17-d614471b-ab9a-42b0-85b0-95f32bd4675d) — Care Quality Commission
- [File Storage, Retrieval and Destruction Services](/contracts/ocds-b5fd17-9f04f2ea-ac05-40cf-a996-e16171f32402) — Care Quality Commission
- [Extension of existing Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support\.](/contracts/ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e) — Care Quality Commission
- [Testing Services](/contracts/ocds-b5fd17-683c6999-5cec-4ebf-a6d5-54cf9dbbceb6) — Medicines and Healthcare Products Regulatory Agency \(MHRA\)
- [CRM Development Programme Interim Testing Requirments](/contracts/ocds-b5fd17-d1cf4702-5169-4a36-9173-b4007f08e3af) — Care Quality Commission
- [CRM Support](/contracts/ocds-b5fd17-f2dd9bc7-adc9-11e6-9901-0019b9f3037b) — Care Quality Commission
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b103575b-9aac-412d-85c3-288b5c94ad5d-695620)