# Healthwatch Calderdale And Independent Health Complaints Advocacy Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Borough Council of Calderdale](/buyers/the-borough-council-of-calderdale/contract-awards)
- Contract winner: Healthwatch Kirklees
- Award value: £760,278
- Tender value: £760,670
- Award date: 21 November 2023
- Published: 5 January 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 54105401-408d-440f-9c5f-8622443bf9f3-711786
- OCID: ocds-b5fd17-d11c06e1-5f04-41a9-85b6-e18b31df8c12

## Description

Lot 1: Healthwatch Calderdale\. Local authorities have a statutory duty to commission a local Healthwatch organisation\. Healthwatch aims to improve the quality of NHS and social care services as well as the experiences and health and social care outcomes of the public, giving citizens and communities a stronger voice to influence and challenge how health and social care services are provided\. Lot 2: Independent Health Complaints Advocacy\. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service\. Tenderers must note that pursuant to section 222 of the Local Government and Public Involvement in Health Act 2007 and regulations 35 to 38 of the NHS Bodies and Local Authorities \(Partnership Arrangements, Care Trusts, Public Health and Local Healthwatch\) Regulations 2012 \(collectively "the Legislation"\), it is a statutory requirement for a Local Healthwatch to be delivered by a body corporate which is a social enterprise\. It is therefore a condition of Tender for Lot 1 that Tenderers must be a body corporate which is a social enterprise within the meaning of the Legislation\. Tenderers will be asked to confirm as part of their Standard Selection Questionnaire that they meet these requirements\.

## Related contract awards

- [Warm Homes Local Grant \(WHLG\)](/contracts/ocds-b5fd17-b48fe028-625a-4ea2-a999-3ad36d3f40c6): The Borough Council of Calderdale
- [Provision of Gas Servicing, Maintenance and Reactive Repair Services](/contracts/ocds-b5fd17-8954d04a-7f27-4d29-8478-2267a79985c2): The Borough Council of Calderdale
- [The Collection and Disposal of Confidential Waste](/contracts/ocds-b5fd17-f087fe4e-2a63-499d-904d-241c7520e41b): The Borough Council of Calderdale
- [Kirklees Healthwatch](/contracts/ocds-b5fd17-4963cb9d-d33f-457c-a5e9-3d4072b65419): Kirklees Council
- [Healthwatch Kirklees \(KMCPH-020\)](/contracts/ocds-b5fd17-96efb983-0db8-4102-9716-9807c97fc32c): Kirklees Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/54105401-408d-440f-9c5f-8622443bf9f3-711786)