# Social Media Management Platform for Communications Directorate

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Foreign, Commonwealth and Development Office](/buyers/foreign-commonwealth-and-development-office/contract-awards)
- Contract winner: [Hootsuite Inc](/contract-winners/hootsuite/public-sector-contract-awards)
- Award value: £152,250
- Tender value: £152,520
- Award date: 24 March 2021
- Published: 24 March 2021
- Contract start: 1 April 2021
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: fea253e7-525f-4f5e-8880-bc883ee7f7d0-423312
- OCID: ocds-b5fd17-d11fde2f-8b55-4991-aac6-ebe80d49d7ed

## Description

The FCDO require a social media management tool to service over 500 social media accounts\. This includes monitoring, customer service communications, evaluation of communications, and crisis management\. It provides a mission critical service for the FCDO to deliver effective digital communication and monitoring and responding to issues that could affect the reputation of the FCDO\. 1\+1 contract term\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fea253e7-525f-4f5e-8880-bc883ee7f7d0-423312)