Digital Keysafe/Lockbox Preliminary Market Engagement

The Councils' (Westminster City Council and Royal Borough of Kensington and Chelsea) are considering purchasing a 24/7 digitalised key safe/lockbox [KLB] solution to provide a new enhanced key safe provision for service users and carers living independently at home.

The provision of a new digitalised KLB will play a significant role in safeguarding vulnerable adults. This kind of Assistive Technology (AT) can reduce the risks associated with living at home, prevent people needing more intrusive services and can provide reassurance and support to families and carers.

The Councils wish to undertake a preliminary market consultation exercise to ascertain expressions of interest from potential providers, with a view to gaining their input and expertise into the service design, procurement process and contracting model to help shape the project to achieve its greatest potential.

Although this EOI refers to a KLB, the Councils would be open to considering other digital solutions providing that it meets the issues outlined.

Additional information: To participate in the market engagement, please click the link below.

https://www.capitalesourcing.com/web/login.shtml and search for itt_ASC_13774 - Digital Key-Safe Lockbox Solution

Kindly answer as many questions as possible to provide us with valuable information and insight which would be used to shape the scope of service and specification.

If you are not registered on Westminster City Council's capitalEsourcing e-tendering portal, but would like to participate in the market engagement, please use the link below and follow the on-screen registration instructions.

If you require any assistance registering on the portal, please contact the capitalesourcing helpdesk on 0800 069 8630.