# Puzzel Platform

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Puzzel Limited](/suppliers/puzzel/public-sector-contract-awards)
- Award value: £126,705
- Tender value: £126,705
- Award date: 25 April 2024
- Published: 8 July 2024
- Contract start: 1 May 2024
- Contract end: 30 April 2025
- Stage: awarded
- Procurement category: services
- Notice ID: fc685e9f-0651-4b01-a486-b3bf5a0f88c8-764880
- OCID: ocds-b5fd17-d20c2060-dcb7-45dc-81be-da673a674086

## Description

12 month continued service of the Customer Contact Centre telephony platform

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fc685e9f-0651-4b01-a486-b3bf5a0f88c8-764880)
