# TOPdesk Service Management Tool

> A sourced UK public sector contract award published by North Lincolnshire Council.

## Key facts

- Buyer: [North Lincolnshire Council](/buyers/north-lincolnshire-council/contract-awards)
- Supplier: [TOPdesk UK Ltd](/suppliers/topdesk-uk/public-sector-contract-awards)
- Award value: £41,800
- Award date: 24 May 2024
- Published: 24 May 2024
- Contract start: 1 February 2024
- Contract end: 31 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c228675b-2f0a-40f0-9257-6c477670aabf-754204
- OCID: ocds-b5fd17-d33b122c-39b5-443b-842c-8a9f86231a14

## Description

TOPdesk is the primary application for call management used within the Authority\. This function is used primarily within IT but has previously been extended for use by departments such as HR, Finance, Procurement and Legal

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c228675b-2f0a-40f0-9257-6c477670aabf-754204)
