# Support for Mortgage Interest Information Provider

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Serco Ltd](/contract-winners/serco/public-sector-contract-awards)
- Award value: £5,200,000
- Tender value: £5,455,858
- Award date: 31 March 2017
- Published: 9 August 2019
- Contract start: 24 July 2017
- Contract end: 23 January 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 0236ade8-4f41-4979-b71c-212d183553ef-307165
- OCID: ocds-b5fd17-d3c4f42c-8490-4d59-9144-bb6e583f8041

## Description

In the Summer Budget 2015, the Chancellor announced that from 5th April 2018 Support for Mortgage Interest \(SMI\) will be changed from a benefit component to a loan secured by a registered charge on claimants' properties\. This means that from 5th April 2018 SMI will no longer be payable as part of an individual's benefit entitlement\. Instead SMI applicants will have to repay the SMI they receive, with interest, when the property is sold or ownership transferred\. This contract is for an outbound telephony service to provide an Informed Discussion to Support for Mortgage Interest claimants in Great Britain and Northern Ireland\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0236ade8-4f41-4979-b71c-212d183553ef-307165)
