# Provision of an IT Service Management \(ITSM\) system for SCW 2026

> A sourced UK public sector contract award published by NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT.

## Key facts

- Buyer: [NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT](/buyers/nhs-south-central-and-west-commissioning-support-unit/contract-awards)
- Supplier: [TOPdesk UK Limited](/suppliers/topdesk-uk/public-sector-contract-awards)
- Award value: £126,732
- Tender value: £126,732
- Award date: 29 June 2026
- Published: 10 July 2026
- Contract start: 1 July 2026
- Contract end: 30 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 40370264-15ec-422f-96b8-5ab419e2aa79-905625
- OCID: ocds-b5fd17-d3c87f8e-a3dc-46a4-86df-4c94aea38f21

## Description

NHS South, Central and West Commissioning Support Unit \(SCW\) has awarded a contract for the provision of an IT Service Management \(ITSM\) system to TOPdesk UK Limited\. This requirement has been procured via Government Commercial Agency \(GCA\) G-Cloud 14 Framework Agreement \(RM1557\.14\) Lot 2: Cloud Software\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/40370264-15ec-422f-96b8-5ab419e2aa79-905625)
