# Social Media Monitoring Tool

> A sourced UK public sector contract award published by Government Digital Service.

## Key facts

- Buyer: [Government Digital Service](/buyers/government-digital-service/contract-awards)
- Supplier: [RUNTIME COLLECTIVE LIMITED](/suppliers/runtime-collective/public-sector-contract-awards)
- Award value: £40,980
- Tender value: £40,980
- Award date: 31 August 2017
- Published: 31 October 2017
- Contract start: 7 September 2017
- Contract end: 7 September 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 000fccc5-4f84-4d33-8f97-192273caf212-178974
- OCID: ocds-b5fd17-d3ea31af-a18d-48e4-9dee-bb09bf8bb566

## Description

GDS require a web based monitoring and analytics tool to pick up on what users of our services are saying across the internet, problems they are having and the general sentiment around GOV\.UK and other programmes of work\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/000fccc5-4f84-4d33-8f97-192273caf212-178974)
