# Housing Ombudsman outsourced casework

> A sourced UK public sector contract award published by HOUSING OMBUDSMAN SERVICE.

## Key facts

- Buyer: [HOUSING OMBUDSMAN SERVICE](/buyers/housing-ombudsman-service/contract-awards)
- Supplier: CLANCHATTON BIRMINGHAM LIMITED
- Award value: £180,000
- Tender value: £180,000
- Award date: 12 November 2018
- Published: 3 January 2020
- Contract start: 26 November 2018
- Contract end: 31 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 20e8e615-8bde-47cc-aa0c-60a37e65dfbe-334853
- OCID: ocds-b5fd17-d4726cca-ab55-493d-90a8-ee4f65728a25

## Description

Housing Ombudsman is seeking short term support from a sufficiently qualified supplier to help with its caseload on a business process outsourcing arrangement\.

## Related contract awards

- [Case History Analysis](/contracts/ocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d) — HOUSING OMBUDSMAN SERVICE
- [E-Learning Services](/contracts/ocds-b5fd17-04e54020-3ad6-4732-94a7-028308e1ad76) — HOUSING OMBUDSMAN SERVICE
- [Outsourced Casework services](/contracts/ocds-b5fd17-1c7373d4-de22-4bec-857b-44ad94bc9e0e) — HOUSING OMBUDSMAN SERVICE
- [HOS SIP telephony solution](/contracts/ocds-b5fd17-b6fd1ff3-aeaa-44d4-b4db-4e8f6bec70bb) — HOUSING OMBUDSMAN SERVICE
- [QOC937 2026-08-25 \(0900\) Beccles - Bure Park Specialist Academy, Great Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7ca10681-12f2-476e-93c5-018597ad2650) — Suffolk County Council Passenger Transport
- [EPR Delivery Partner - Benefits Realisation Services](/contracts/ocds-b5fd17-6176f4a6-96f7-4055-b1c2-7d2528a56e7b) — United Lincolnshire Teaching Hospitals NHS Trust
- [EPR Delivery Partner - Testing Delivery and Assurance Services](/contracts/ocds-b5fd17-5242b8de-ea34-40dc-930f-8c593a05e574) — United Lincolnshire Teaching Hospitals NHS Trust
- [QBH179 2026-08-25 \(0900\) Winston to Castle East School, Bungay \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7e173943-0209-4866-93ea-c3e611f1b8eb) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/20e8e615-8bde-47cc-aa0c-60a37e65dfbe-334853)