# Digital Delivery of HMRC Services in DDC London and Worthing - Design and User Research Requirement

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [MERCATOR IT SOLUTIONS LIMITED](/suppliers/mercator-it-solutions/public-sector-contract-awards)
- Award value: £8,000,000
- Tender value: £8,000,000
- Award date: 17 January 2018
- Published: 9 April 2018
- Contract start: 1 February 2018
- Contract end: 31 January 2020
- Stage: awarded
- Procurement category: services
- Notice ID: eb654630-ab69-4923-9ce3-7bfcf6a1918a-209800
- OCID: ocds-b5fd17-d47c27cd-17b1-49a8-8ab3-700494053992

## Description

Partnership relationship for the delivery of Design and User Research aspects of new and existing front facing digital services developed in Scala using a micro-service architecture\. Provision of Design and User Research agile specialist incorporating work in scrum teams and delivering in phased sprints\. Managing delivery of open source digital code \(using SCALA\) and digital products in line with HMRCs/GDS Digital standards/design patterns\. Delivered through SoW and supplier provided multi-disciplinary teams with capability/skills in business analysis, front end, software development, testing and facilitating scrum teams\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb654630-ab69-4923-9ce3-7bfcf6a1918a-209800)
