# Social Welfare and Advice - re-tender

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cheshire west and Chester Borough Council](/buyers/cheshire-west-and-chester-borough-council/contract-awards)
- Contract winner: Citizens Advice Cheshire West
- Award value: £2,255,000
- Award date: 14 December 2021
- Published: 15 December 2021
- Contract start: 1 April 2022
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: e65f911a-297a-42b5-b106-d189ed9bf118-494015
- OCID: ocds-b5fd17-d4a7b357-c3d9-470e-a0c6-f6f5b0a2bf8a

## Description

The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough's residents\. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice \(Tier 1\) and specialist advice \(Tier 2\)\. This will be complemented by legal advice being delivered at Tier 3\. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams\. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council\. Please register interest and download the tender documents from The Chest, www\.the-chest\.org\.uk

## Related contract awards

- [Website Content Management System](/contracts/ocds-b5fd17-916a2189-7067-4582-bf27-87dd79cc4901): Cheshire west and Chester Borough Council
- [Housing Mgt - Structural Engineering etc](/contracts/ocds-b5fd17-d40ab669-9236-477f-bb0d-b16e5fd63d97): Cheshire west and Chester Borough Council
- [Home to school 8 seats and under Phase 5 2026](/contracts/ocds-b5fd17-2ffedf07-77b1-4d74-b413-ea23750495ab): Cheshire west and Chester Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e65f911a-297a-42b5-b106-d189ed9bf118-494015)