# Customer Engagement, Relationship &amp; Document Management

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Somerset Council](/buyers/somerset-council/contract-awards)
- Contract winner: [Civica UK Ltd](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £409,753
- Tender value: £409,753
- Award date: 22 May 2024
- Published: 22 May 2024
- Contract start: 31 May 2024
- Contract end: 31 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 608dc9fc-3188-4166-9768-dae4226faf63-753496
- OCID: ocds-b5fd17-d4c32321-b2d0-4c19-9c85-6737daca719e

## Description

Award of contract for Customer engagement platform

## Related contract awards

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- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/608dc9fc-3188-4166-9768-dae4226faf63-753496)
