# TD1148 - Council Satisfaction Survey

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Derby City Council](/buyers/derby-city-council/contract-awards)
- Contract winner: [Bostock Marketing Group Limited T/A BMG Research](/contract-winners/bmg-research/public-sector-contract-awards)
- Award value: £20,000
- Tender value: £20,000
- Award date: 31 October 2016
- Published: 17 January 2017
- Contract start: 1 November 2016
- Contract end: 28 February 2017
- Stage: awarded
- Procurement category: services
- Notice ID: cc6896e8-e4d6-44f3-b24a-a2f336e01d88-125591
- OCID: ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8

## Description

Further competition exercise under the Eastern Shires Purchasing Organisation \(ESPO\) Framework, Framework 992 Public Consultation and Market Research Services\. The Council has not conducted a city-wide satisfaction survey since 2013\. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency\. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion\. Additional information: Further competition exercise under the Eastern Shires Purchasing Organisation \(ESPO\) Framework, Framework 992 Public Consultation and Market Research Services\. The Council has not conducted a city-wide satisfaction survey since 2013\. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency\. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cc6896e8-e4d6-44f3-b24a-a2f336e01d88-125591)
