# 24-181 Information Technology Service Management \(ITSM\) Solution

> A sourced UK public sector contract award published by Rotherham Metropolitan Borough Council.

## Key facts

- Buyer: [Rotherham Metropolitan Borough Council](/buyers/rotherham-metropolitan-borough-council/contract-awards)
- Supplier: [Specialist Computer Centres \(SCC\) Plc](/suppliers/specialist-computer-centres-scc/public-sector-contract-awards)
- Award value: £228,967
- Tender value: £498,114
- Award date: 6 October 2025
- Published: 17 November 2025
- Contract start: 30 October 2025
- Contract end: 29 October 2030
- Stage: awarded
- Procurement category: services
- Notice ID: a9d6b69c-21cd-49d6-abc5-eacedc6ee3d5-872401
- OCID: ocds-b5fd17-d51a1831-2cfd-4fce-af2b-3af0b88eefc5

## Description

Rotherham Metropolitan Borough Council \(RMBC / the Council\) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management \(ITSM\) and Information Technology Asset Management \(ITAM\) solution as per the Councils requirements\. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services \(CCS\); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management\.

## Related contract awards

- [Provision of Accommodation with Support for Homeless Households \(RSAP\)](/contracts/ocds-b5fd17-11220f35-3ad9-4ee8-a7b0-e6b162ec1fa8) — Rotherham Metropolitan Borough Council
- [Catcliffe & Treeton Flood Alleviation Scheme \(Treeton Lane Bridge\) - 2 Stage Pre-Construction Services and Works](/contracts/ocds-b5fd17-444b6558-8602-4937-aad9-6ebcf635fb5b) — Rotherham Metropolitan Borough Council
- [Provision of Accommodation with Support for Homeless Households \(RSAP\)](/contracts/ocds-b5fd17-4f4cdf07-274a-45e1-8ea9-61b8e8530303) — Rotherham Metropolitan Borough Council
- [Rotherham Gateway Multi-Disciplinary Consultancy Support](/contracts/ocds-b5fd17-3432aa06-1253-4bef-a6b2-8762a1130539) — Rotherham Metropolitan Borough Council
- [Provision of HPE ProLiant DL380 Gen11 Servers - AWARD](/contracts/ocds-b5fd17-95287b3d-bdd3-4618-bcc0-e0f18e2acd04) — Sussex Police
- [ICT Hardware and Associated Services Call - Off Order Form No\.1](/contracts/ocds-b5fd17-17d53e98-102d-4613-a217-0aca046ce3dd) — Nottinghamshire County Council
- [2230-24 Oracle Servers](/contracts/ocds-b5fd17-97f74926-b7aa-444b-ac12-015040a418ae) — East Riding of Yorkshire Council
- [Provision of SMART Key Cases](/contracts/ocds-b5fd17-56364c3f-46e5-477a-976a-3243949d6b4a) — Joint Procurement Service for Surrey and Sussex Police
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a9d6b69c-21cd-49d6-abc5-eacedc6ee3d5-872401)