# PR2008 - Microsoft Teams Telephony and Contact Centre

> A sourced UK public sector contract award published by Parliamentary and Health Service Ombudsman.

## Key facts

- Buyer: [Parliamentary and Health Service Ombudsman](/buyers/parliamentary-and-health-service-ombudsman/contract-awards)
- Supplier: [Charterhouse Voice &amp; Data Limited t/a Symity](/suppliers/symity/public-sector-contract-awards)
- Award value: £275,057
- Tender value: £400,000
- Award date: 31 January 2022
- Published: 1 February 2022
- Contract start: 1 February 2022
- Contract end: 31 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 66e4a637-ad92-4a31-b00d-adfb9e07de12-505759
- OCID: ocds-b5fd17-d540b4de-72f1-476c-8c1c-9949c160fc12

## Description

Microsoft Teams Telephony and Contact Centre Additional information: in line with Public Policy Note 07/21 re: transparency requirements on Contracts Finder for Central Government Organisations, PHSO are providing full visibility of all associated contract / tender documentation upon request\. This includes the following, or the nearest equivalent, as a minimum: the specification; invitation to tender \(ITT\)/request for quotation, or invitation to participate in dialogue; standard selection questionnaire \(SSQ\); template terms and conditions of contract; any associated schedules \(which may include the winning tenderer's bid\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/66e4a637-ad92-4a31-b00d-adfb9e07de12-505759)
