# Customer Relationship Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Middlesbrough Council](/buyers/middlesbrough-council/contract-awards)
- Contract winner: Firmstep
- Award value: £96,500
- Tender value: £96,500
- Award date: 5 January 2018
- Published: 7 June 2018
- Contract start: 17 January 2018
- Contract end: 16 January 2020
- Stage: awarded
- Notice ID: 6a57a845-d2bf-43bc-9770-6ae4a01780ba-220697
- OCID: ocds-b5fd17-d57b8b1c-b105-4488-b12c-29c4f331b1d3

## Description

Management System

## Related contract awards

- [GB-Middlesbrough: TPPL Middlesbrough Council HCC Lot 2 - 10 x Nissan Vans \(33353\)](/contracts/ocds-b5fd17-3e79da9d-bc92-4d40-94b9-49d0c6c31b61): Middlesbrough Council
- [NEPO210 Highways Surfacing Framework - Lot 9 Micro Asphalt - MICRO ASPHALT ROADS RESURFACING PROGRAMME - 2nd Stage of Schemes 2025-26](/contracts/ocds-b5fd17-d9a272f9-44f7-42e3-8353-1b2882ec8dd0): Middlesbrough Council
- [GB-Middlesbrough: TPPL Middlesbrough Council NEPO HGV Lot 4 - 5 x Various Items \(31219\)](/contracts/ocds-b5fd17-c410fda3-f3f7-4e47-922b-2347aea00382): Middlesbrough Council
- [Firmstep Forms, Self and Dash Platform](/contracts/ocds-b5fd17-7c0ffe94-5eaa-431e-9d76-5882e0d28cb9): London Borough of Merton
- [WSCC - TH - Whole Council Design Digital Engagement Tools - AWARD](/contracts/ocds-b5fd17-c88ca3b7-b619-447c-b876-f6bef604d526): SE Shared Services
- [CRM Software Poole and Christchurch](/contracts/ocds-b5fd17-a91d667e-5b0f-4be8-a061-acc423e8af25): Bournemouth Christchurch and Poole Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6a57a845-d2bf-43bc-9770-6ae4a01780ba-220697)
