# IT Service Managment Toolset

> A sourced UK public sector contract award published by Care Quality Commission.

## Key facts

- Buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Supplier: [Flyform Ltd](/suppliers/flyform/public-sector-contract-awards)
- Award value: £731,864
- Tender value: £1,075,448
- Award date: 4 October 2019
- Published: 17 December 2019
- Contract start: 18 October 2019
- Contract end: 17 October 2021
- Stage: awarded
- Procurement category: services
- Notice ID: fa903f7e-00ce-40e2-8ea0-5209dafb9f81-332866
- OCID: ocds-b5fd17-d57d2936-7317-4cf7-8b57-48e29644985f

## Description

SaaS licences Service Now products, ITSM, ITOM, and SAM applications and professional implementation services as required to deploy Service Now\. Additional information: Contract is for 24 months with the option to extend to maximum of 24 months

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fa903f7e-00ce-40e2-8ea0-5209dafb9f81-332866)
