# User-centred research for smaller firms covered by the Online Safety Act

> A sourced UK public sector contract award published by Ofcom.

## Key facts

- Buyer: [Ofcom](/buyers/ofcom/contract-awards)
- Supplier: Strat7 Limited
- Award value: £117,845
- Tender value: £117,845
- Award date: 22 April 2024
- Published: 25 July 2024
- Contract start: 14 May 2024
- Contract end: 30 November 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 76012f29-7378-4cd7-bd6d-3f131c627f9f-770788
- OCID: ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4

## Description

Ofcom requires user-centred research with non-supervised services to uncover the attitudes, knowledge, beliefs and habits of these non-supervised services with regards to compliance of the Online Safety Act and barriers and enablers to them complying\. This research will feed into the iterative design and development of both the digital support service and a communications campaign\.

## Related contract awards

- [s121 Technology Notices Accreditation Feasibility Study](/contracts/ocds-b5fd17-89c340d6-2120-4687-9f4b-93bc0776cae0) — Ofcom
- [Lima Cell Monitor - RF Propagation Surveying Solution](/contracts/ocds-b5fd17-6542a370-ea23-41e3-9a0b-627cdd3a7394) — Ofcom
- [Mobile coverage performance data](/contracts/ocds-b5fd17-e1ac76d7-1927-4a98-b402-28f242cd373e) — Ofcom
- [Commercial Legal Support Services](/contracts/ocds-b5fd17-e1b33cfd-2665-4d52-ab9d-c306272bb4a9) — Ofcom
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-88a2edd4-8980-4b30-90b2-cd06e6f272dd) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon &amp; Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/76012f29-7378-4cd7-bd6d-3f131c627f9f-770788)
