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Awarded

IT BAU Proactive Care & Support 22-24

£146,000

CRIMINAL CASES REVIEW COMMISSIONROCK
services

Contract Details

Tender Value
£146,000
Stage
Awarded
Published
Awarded

Timeline

Awarded
Start
Disclosed
End

Description

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

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