# Digital Customer Services Continuous Improvement and Development

> A sourced UK public sector contract award published by Home Office.

## Key facts

- Buyer: [Home Office](/buyers/home-office/contract-awards)
- Supplier: [KAINOS](/suppliers/kainos/public-sector-contract-awards)
- Award value: £5,990,000
- Tender value: £5,990,000
- Award date: 18 December 2020
- Published: 12 January 2021
- Contract start: 1 February 2021
- Contract end: 31 December 2021
- Stage: awarded
- Procurement category: services
- Notice ID: f0b0b3ec-4cba-4399-9261-4a7302996d13-405064
- OCID: ocds-b5fd17-d68e0e4f-a5f1-4626-908f-384e6110011d

## Description

Delivery of the backlog of development for HMPO's Digital Customer Services product\. This opportunity was awarded via the G-Cloud 12 Framework Agreement\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f0b0b3ec-4cba-4399-9261-4a7302996d13-405064)
