# Customer Care Provider for private sale homes at Ebury Phase 1

> A sourced UK public sector contract award published by capitalEsourcing.

## Key facts

- Buyer: [capitalEsourcing](/buyers/capitalesourcing/contract-awards)
- Supplier: Conductor Marketing Limited
- Award value: £197,700
- Tender value: £197,700
- Award date: 28 June 2024
- Published: 16 August 2024
- Contract start: 1 August 2024
- Contract end: 31 December 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 946d6d59-55de-437f-8bbe-f30b5e25ebfd-777963
- OCID: ocds-b5fd17-d7201323-8d48-4245-98fa-c759b8915697

## Description

The Customer Care Services Provider will provide customer care team and defect management for the 110 private sale flats and up to 16 intermediate homes delivered in the first phase of the Ebury Bridge Regeneration, currently the largest development and regeneration programme being delivered by Westminster City Council\. The Authority is seeking to appoint a provider to undertake the services over the two-year defect liability period from Practical Completion\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/946d6d59-55de-437f-8bbe-f30b5e25ebfd-777963)
