# TELEPHONY SERVICES

> A sourced UK public sector contract award published by Foreign Commonwealth and Development Office.

## Key facts

- Buyer: [Foreign Commonwealth and Development Office](/buyers/foreign-commonwealth-and-development-office/contract-awards)
- Supplier: [MITEL NETWORKS LIMITED](/suppliers/mitel-networks/public-sector-contract-awards)
- Award value: £7,400,000
- Tender value: £7,400,000
- Award date: 27 September 2021
- Published: 29 September 2021
- Contract start: 1 October 2021
- Contract end: 30 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: dff01fbb-4aa1-4574-8098-b12ec37343bc-472501
- OCID: ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab

## Description

Voice services to cover the design, installation, monitoring and management, call logging, directory and remote back-up and storage based on the existing FCDO owned Mitel controller configuration estate

## Related contract awards

- [Payroll service for the British Embassy Budapest](/contracts/ocds-b5fd17-a634f9c6-1fce-4b7c-a787-c63daefe9303) — Foreign Commonwealth and Development Office
- [Managed Ground Transport Services for Major Events and Diplomatic Services](/contracts/ocds-b5fd17-a96d6858-edc1-436f-ace7-dfeeed5c02ed) — Foreign Commonwealth and Development Office
- [CCS PM and Design Ottawa Residence Refurbishment](/contracts/ocds-b5fd17-aa02200c-8536-4bd8-84de-c09ae6df781b) — Foreign Commonwealth and Development Office
- [Salesforce Architect Services - Awarded Contract](/contracts/ocds-b5fd17-808e126a-7898-4813-9af3-66ea100c0bf0) — Foreign Commonwealth and Development Office
- [Network Services](/contracts/ocds-b5fd17-86199e08-0994-494e-95aa-df264a600184) — Ashford Borough Council
- [Provision of Specialist Telephony Training](/contracts/ocds-b5fd17-7623c6d8-12a6-4fab-9d1c-1ea398d56789) — DVLA - Driver &amp; Vehicle Licensing Agency
- [QOC937 2026-08-25 \(0900\) Beccles - Bure Park Specialist Academy, Great Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7ca10681-12f2-476e-93c5-018597ad2650) — Suffolk County Council Passenger Transport
- [EPR Delivery Partner - Benefits Realisation Services](/contracts/ocds-b5fd17-6176f4a6-96f7-4055-b1c2-7d2528a56e7b) — United Lincolnshire Teaching Hospitals NHS Trust
- [EPR Delivery Partner - Testing Delivery and Assurance Services](/contracts/ocds-b5fd17-5242b8de-ea34-40dc-930f-8c593a05e574) — United Lincolnshire Teaching Hospitals NHS Trust
- [QBH179 2026-08-25 \(0900\) Winston to Castle East School, Bungay \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7e173943-0209-4866-93ea-c3e611f1b8eb) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dff01fbb-4aa1-4574-8098-b12ec37343bc-472501)
