# Provision of Contact Centre Modernisation - Business Continuity

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [DVLA - Driver & Vehicle Licensing Agency](/buyers/dvla-driver-vehicle-licensing-agency/contract-awards)
- Contract winner: [Softcat PLC](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £115,327
- Tender value: £115,327
- Award date: 30 September 2022
- Published: 28 October 2022
- Contract start: 1 October 2022
- Contract end: 31 October 2022
- Stage: awarded
- Procurement category: services
- Notice ID: dd28e829-4579-4798-9193-1ce3dcfdefce-585019
- OCID: ocds-b5fd17-d82a0b6c-dd4b-4003-b544-10c9dc9c5c1b

## Description

Provision of Contact Centre Modernisation - Business Continuity

## Related contract awards

- [Provision of DVLA Soft Services](/contracts/ocds-b5fd17-bf577b07-d398-453b-8326-af382f3bd14d): DVLA - Driver & Vehicle Licensing Agency
- [Provision of Load Injector](/contracts/ocds-b5fd17-6ef58f15-f1f2-4ff9-8d49-556834e8ef6e): DVLA - Driver & Vehicle Licensing Agency
- [Provision of Microsoft Enterprise Subscription Agreement - PS/26/27](/contracts/ocds-b5fd17-05741fbe-f3d1-4324-9f6c-8dc14af1f53a): DVLA - Driver & Vehicle Licensing Agency
- [DDaT26245 - Cloud Security Subscription](/contracts/ocds-b5fd17-831b0b96-b736-477f-9518-ccc4e5c24035): UK SHARED BUSINESS SERVICES LIMITED
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dd28e829-4579-4798-9193-1ce3dcfdefce-585019)