Open TenderValue not disclosed
CITB Voice of the Customer Platform and Support Services
goods
Contract Details
- Tender Value
- £350,000
- Stage
- Open Tender
- Published
Timeline
Disclosed
Start
End
Description
CITB have a requirement for a Voice of the customer platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. CITB require the platform to provide employee engagement and Customer research, with CITB's goal to become a customer centric organisation. This solution will enable to monitor, collate and act upon customer feedback.
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Ref: 09a84611-ad95-4eec-b107-e56e082f8fac-782189 · Sourced from Contracts Finder
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