# Single Source Framework - IT Management Services

> A sourced UK public sector contract award published by EXCEEDING LIMITED.

## Key facts

- Buyer: [EXCEEDING LIMITED](/buyers/exceeding-limited/contract-awards)
- Tender value: £1,300,000
- Published: 16 March 2021
- Contract start: 1 September 2021
- Contract end: 31 August 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 16cce0c2-2d43-4d1a-8c3a-b424282fb46b-420479
- OCID: ocds-b5fd17-d8833e33-259e-4292-b198-6c58b34350b9

## Description

Wellspring wishes to procure a Single Source Framework Agreement - only one Tenderer shall be successful in this procurement exercise\. We are seeking a support provider who can: • Undertake due diligence of all existing \(and new\) academy IT services \(network infrastructure, security, server infrastructure, connectivity etc\.\) in line with Trust service standards\. • Update and maintain a multi-year development plans including academy development plans that meets our curriculum needs and aligns with the Trust Digital Strategy\. • Take full responsibility for the complete management of IT/Digital Technologies, this includes but is not limited to: o Core Server Infrastructure\. o Wired/Wireless Networking Infrastructure\. o Cyber Security services\. o Remote working and resilience\. o End User client devices \(Including but not limited to: Mobile Phones, Tablet Devices, Laptops, PCs\.\.\.\)\. o Operating Systems, Patch Management & Installed User Applications\. o Print & Copier Management\. o On Premise & Cloud Data Storage & Backups\. o On Premise & Cloud Productivity & Identity Access Management Suites \(Office 365 / GSuite for Education\) o Other Teaching and Learning technology \(Including but not limited to: Virtual Reality Headsets, Immersive Interactive Zones and Assistive Technology Access Tools\)\. o Disaster recovery strategy planning and implementation\. • Provide a solution that is easy to manage both commercially and operationally\. • Provide & manage robust, reliable and secure IT systems that conform to industry best practice and meet statutory legal requirements\. • Provide a flexible approach to future requirements, changes in the IT landscape and working practices\. • Guarantee and evidence a robust SLA, monitoring and Escalation Processes will be implemented and reported on monthly, with regular performance reviews\. • Bring additional value add to the Single Source Framework Agreement, seeking out new technologies for our academies, introducing us to likeminded organisations and engaging new suppliers\. • Taking additional products and services from order to in service in a cost and time effective manner All procurement documents can be accessed via the procurement portal :- https://exceedingsourcing\.marketdojo\.com/users/current\_opportunities Additional information: https://exceedingsourcing\.marketdojo\.com/users/current\_opportunities Please use the link to access all documents relating to this tender opportunity

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/16cce0c2-2d43-4d1a-8c3a-b424282fb46b-420479)