# FreshService ITSM Service Desk

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Lincolnshire County Council](/buyers/lincolnshire-county-council/contract-awards)
- Contract winner: [Freshworks Inc](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £66,000
- Tender value: £66,000
- Award date: 12 December 2019
- Published: 19 February 2021
- Contract start: 13 December 2019
- Contract end: 15 January 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 27b60cb3-bf81-4587-8e45-d9ecae5a3aea-414258
- OCID: ocds-b5fd17-d9c89c4a-ffe7-40bd-9f4b-4d378f5b62bb

## Description

FreshService ITSM Service Desk for Agresso & Mosaic\.

## Related contract awards

- [CALL-OFF: Children's Services Re-Opening of the Open Select List 2025 for all Independent Placement](/contracts/ocds-b5fd17-e75c4d59-e19e-45a6-9ac0-b8db2ce6be92): Lincolnshire County Council
- [CALL-OFF: Children's Services Re-Opening of the Open Select List 2025 for all Independent Placement](/contracts/ocds-b5fd17-13ff9ed0-537b-49e8-87d3-59ea8b6c10a7): Lincolnshire County Council
- [CALL-OFF: Children's Services Re-Opening of the Open Select List 2025 for all Independent Placement](/contracts/ocds-b5fd17-6c258f1e-9dc9-4c47-a16f-6f6f4b3f10ab): Lincolnshire County Council
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/27b60cb3-bf81-4587-8e45-d9ecae5a3aea-414258)