Home Improvement Agency (HIA) Service

Dover District Council is undertaking a joint procurement with Ashford Borough Council, and Folkestone & Hythe District Council for Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support.

The Contract is anticipated to commence upon 1st July 2024 and will continue for a period of 5 years with the option to extend for a further 2 year period unless terminated in accordance with the Conditions of the Contract.

It is the intention to appoint only one Provider to undertake the services in their entirety for the Councils. Contracting arrangements will be direct with each of the individual Councils resulting in individual contracts being entered into between the successful provider and each of the Councils.

Completed tender responses must be submitted electronically via the Kent Business Portal www.kentbusinessportal.org.uk by no later than 17:00 on 4th March 2024.