# Multiple and Complex Needs Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Essex County Council](/buyers/essex-county-council/contract-awards)
- Contract winner: Phoenix House \(T/A Phoenix Futures\)
- Award value: £17,100,000
- Tender value: £17,100,000
- Award date: 29 November 2023
- Published: 29 November 2023
- Contract start: 1 April 2024
- Contract end: 30 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 58967360-d291-4419-9668-35d03527bb95-703047
- OCID: ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6

## Description

Essex County Council is seeking to commission a Multiple and Complex Needs Service to support individuals who are ordinarily resident within the administrative boundaries of Essex, excluding the unitary authority areas of Thurrock and Southend-On-Sea\.\\r This procurement will ensure the continuation of the current Offenders with Additional and Complex Needs Service which is due to expire on 31st March 2024\. \\r \\r Since its inception in 2016 the current service has continued to evolve and has broadened to encompass therapeutic, holistic, wrap around intensive support which helps to stabilise and support individuals with multiple and complex needs\. A key requirement of the Multiple and Complex Needs Service is first class relationship building with key local partners, ensuring multi and interagency collaboration with specialist treatment services and other partner providers\.This tender will follow an open single stage process with a contract commencement date of 1 April 2024\. \\r \\r The service will be commissioned under an initial five year term with the option of two extensions totalling not more than 48 months at the Council's sole discretion, thereby resulting in a maximum possible contract duration of nine years\.\\r \\r The Council envisages that this procurement will be published on ProContract the week commencing Monday 10th July 2023\. However, the Council reserves the right to postpone the publication in order to ensure suitable assurance that the tender documents are fit for purpose\. Once the procurement is published a corresponding advertisement will be available via ProContract to enable prospective bidders to access, view and respond to this opportunity\.\\r \\r In order to submit an effective expression of interest in this opportunity, candidates must utilise the functionality within ProContract\\r Additional information: Please note that the contract value of £17,100,000 is over the course of the maximum nine year duration of the service\. The maximum annual budget is capped at £1,900,000 per annum\.

## Related contract awards

- [Quantity Surveying \(QS\) support for the Ormiston Rivers SEN project](/contracts/ocds-b5fd17-792a8c30-dbea-4c19-b53b-675db70c888a): ESSEX COUNTY COUNCIL
- [NDORS Booking System](/contracts/ocds-b5fd17-652764a5-9885-4560-87b1-3ad5260098b7): ESSEX COUNTY COUNCIL
- [Subscription Based Research Services](/contracts/ocds-b5fd17-f776f94c-afa5-4342-ada4-0d138edbd792): ESSEX COUNTY COUNCIL
- [CSI/PH/Residential Rehabilitation Service / Family Placement](/contracts/ocds-b5fd17-64b2171c-c7a5-449a-a03a-820dd4d66c51): Bristol City Council
- [CSI/PH/Res Rehab Placement Phoenix Futures TR 22](/contracts/ocds-b5fd17-0ebcc92d-803e-4761-b754-25d737b85243): Bristol City Council
- [CSI/PH/Res Rehab Placement Phoenix Futures KC 21](/contracts/ocds-b5fd17-fe7da5f4-6417-4224-9451-ad62ad6c7533): Bristol City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/58967360-d291-4419-9668-35d03527bb95-703047)