# Microsoft Premium Support

> Pre-procurement notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [THE DEPARTMENT FOR TRANSPORT](/buyers/department-for-transport/contract-awards)
- Published: 1 August 2019
- Stage: pre_procurement
- Notice ID: d84f85de-ec42-4cc4-856d-be6074d9214a-305355
- OCID: ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b

## Description

This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate\. Which also provides us with training and knowledge \(chalk and talk is one of them\)\. Which comes under our proactive services\. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance\.

## Related contract awards

- [Social Media Listening Tool](/contracts/ocds-b5fd17-56605fc6-9784-406a-afd9-c2a26e3295b7): THE DEPARTMENT FOR TRANSPORT
- [RSIB Riegl Laser Scanners](/contracts/ocds-b5fd17-bb5e3c41-8461-44b4-9b6a-13e96b660e50): THE DEPARTMENT FOR TRANSPORT
- [DDaT Skills Business Case](/contracts/ocds-b5fd17-2b95a50a-b9d9-44b7-a173-e81565dac259): THE DEPARTMENT FOR TRANSPORT

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d84f85de-ec42-4cc4-856d-be6074d9214a-305355)