# Service Desk Analyst

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MCA - Maritime and Coastguard Agency](/buyers/mca-maritime-and-coastguard-agency/contract-awards)
- Contract winner: ARM Corporate Services IT
- Award value: £27,945
- Tender value: £27,945
- Award date: 27 October 2022
- Published: 29 August 2023
- Contract start: 9 November 2022
- Contract end: 9 May 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 1aa51bd3-f381-46f6-865b-dd09fb887a56-675663
- OCID: ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3

## Description

The MCA 24/7 Service Desk team are operating without the complement of resources to provide the right level of service to the organization\. The team need assistance during core hours, therefore, the MCA are looking to introduce contract resource\.

## Related contract awards

- [Repairs and Fit Out of Cleethorpes Coastguard Rescue Station \(CRS\)](/contracts/ocds-b5fd17-e51258e3-0a14-49ae-a1e1-335b09b3ef68): MCA - Maritime and Coastguard Agency
- [MARITIME & COASTGUARD AGENCY \(MCA\) - HIGHLANDS & ISLANDS MODULAR CRS FACILITIES UPGRADE PROJECT](/contracts/ocds-b5fd17-54c7c7bf-ca13-4d06-8a30-8c19ae4a63ad): MCA - Maritime and Coastguard Agency
- [Facilities Manager](/contracts/ocds-b5fd17-3468d302-4ee1-4c00-9dd0-b9f19301df72): MCA - Maritime and Coastguard Agency
- [EXTENSION - IT Delivery Manager \(Engineering Services\)](/contracts/ocds-b5fd17-4ee4cd8a-bd1f-4bd3-8323-b54e728fa68c): MCA - Maritime and Coastguard Agency
- [Service Desk Analyst](/contracts/ocds-b5fd17-2b8dfc20-37f5-47e3-b29e-de7c9bc22407): MCA - Maritime and Coastguard Agency
- [EXTENSION - IT Delivery Manager \(Engineering Services\)](/contracts/ocds-b5fd17-3a95a7f7-2547-4b31-9d11-2f964314563f): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1aa51bd3-f381-46f6-865b-dd09fb887a56-675663)