Income Management & Payment Solution & Associated Payment Services

Leicester City Council would like to invite economic operators ("Tenderers") to submit a tender response ("the Tender") on the terms set out in the Invitation to Tender ("ITT") for selection of a single Contractor ("the Supplier") to provide an Income Management Solution & Associated Services ("the Services"), on a non-exclusive basis as called off additional functionality that maybe required over the term of ten (10) years in accordance with terms and conditions set out in Schedule 2 ("the Contract"). The system is required to take customer balances from various host systems and facilitates payments through a variety of channels. Transactional data needs to be fed back to the host systems in addition to the main accounting system. The current software is hosted in our own data centres, but we have the desire to reduce the scope of PCI compliance so would consider a cloud-hosted solution.The Council also requires the replacement of the existing estate of 120 chip and PIN devices, currently Verifone VX820. To reduce the scope for PCI-DSS compliance we would be interested in certified P2Pe devices. The associated merchant acquiring and card authorisation services are also required