# Complaints and Feedback Case Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Liverpool City Council](/buyers/liverpool-city-council/contract-awards)
- Contract winner: [Civica UK Limited](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 22 April 2022
- Published: 25 April 2022
- Contract start: 1 July 2022
- Contract end: 30 June 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: 3a071948-fabe-42f4-b7a6-42c0bad6a80f-531500
- OCID: ocds-b5fd17-dbfadf9d-4e45-47cd-8d02-08da99324cea

## Description

Provision of Civica iCasework System\.

## Related contract awards

- [Sefton Park Design and Build](/contracts/ocds-b5fd17-09fed36b-d00b-4d5b-8154-0a4552913687): Liverpool City Council
- [Appointment of a Void Security Contractor](/contracts/ocds-b5fd17-946060d3-6e0b-4c75-8d93-21b74cac81a0): Liverpool City Council
- [Hire of Gritters for Winter Maintenance](/contracts/ocds-b5fd17-5c56e212-413b-4de5-89c3-d54113cf895d): Liverpool City Council
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3a071948-fabe-42f4-b7a6-42c0bad6a80f-531500)