# Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

> A sourced UK public sector contract award published by London Borough of Waltham Forest.

## Key facts

- Buyer: [London Borough of Waltham Forest](/buyers/london-borough-of-waltham-forest/contract-awards)
- Supplier: [Gate One Ltd](/suppliers/gate-one/public-sector-contract-awards)
- Award value: £150,000
- Tender value: £100,000
- Award date: 25 August 2021
- Published: 9 November 2021
- Contract start: 10 November 2021
- Contract end: 10 February 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 7000c65e-58c8-45ae-b2ef-3b112380b1cc-484055
- OCID: ocds-b5fd17-dc1f6bdd-958b-4c04-8936-936c09c0e83d

## Description

Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery\. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7000c65e-58c8-45ae-b2ef-3b112380b1cc-484055)