# GB-London: CON-19-127 EAP Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Conduct Authority](/buyers/financial-conduct-authority/contract-awards)
- Tender value: £500,000
- Published: 31 July 2019
- Planned start: 25 September 2019
- Planned end: 24 September 2022
- Stage: open_tender
- Procurement category: services
- Notice ID: 3cc30d59-fb82-4fcf-b1f2-3b7c3d6bc619-304893
- OCID: ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1

## Description

The FCA is seeking to identify a EAPA registered provider, for a period of three years, with an option to extend for a further year, to provide high quality and competitively priced EAP services\. This will include: - 24/7/365 confidential telephone support; - Legal information services; - Debt management services; - Triage and clinical assessment of needs \(inclusive of a risk assessment\); - Computerised Cognitive Behaviour Therapy \(cCBT\); - Access to limited support for dependants within HMRC guidelines; - Short-term solution focused structured face to face, on¬line and telephonic counselling \(session model varies de¬pending on providers and client requirements\); - Case management protocols; - Management information reporting; - Management consultancy and support; - Marketing and promotional materials; - Crisis support; - Technological resources such as an online portal website or mobile application; and - Access to training \(emotional wellbeing, trauma and crisis management\)\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Due Diligence Checks](/contracts/ocds-b5fd17-14247f03-2c8f-4ffb-bb76-84ffe2b56ec9): Financial Conduct Authority
- [Procurement Consultancy Support for Project](/contracts/ocds-b5fd17-a6f8ce97-79e2-49a4-ae64-0ab214e9d5d9): Financial Conduct Authority
- [New intranet solution support 2](/contracts/ocds-b5fd17-4cd2d4c5-82da-400f-8b69-39a46cd66d2b): Financial Conduct Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3cc30d59-fb82-4fcf-b1f2-3b7c3d6bc619-304893)