# DDaT21187 Support & Escalation Service

> A sourced UK public sector contract award published by UK SHARED BUSINESS SERVICES LIMITED.

## Key facts

- Buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Supplier: [Ogel IT Ltd](/suppliers/ogel-it/public-sector-contract-awards)
- Award value: £88,960
- Tender value: £88,960
- Award date: 28 March 2021
- Published: 5 May 2021
- Contract start: 29 March 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: 80c10a4f-aa4a-433c-bdcd-cbb6aab6d2c3-433777
- OCID: ocds-b5fd17-dd4bf933-7919-46be-9291-ebcdc15c763d

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* UK Shared Business Services have a requirement for a Technical Assurance, Support & Escalation Service\. This has been sourced via direct award against the CCS GCloud 12 \(RM1557\.12\) Framework Agreement from Ogel IT Ltd\.\*\*\*

## Related contract awards

- [GSS24875 - European Portfolio Manager](/contracts/ocds-b5fd17-2c63227e-4e07-41be-8832-f6356a63a786) — UK SHARED BUSINESS SERVICES LIMITED
- [CS21589 - Senior Salesforce Developer](/contracts/ocds-b5fd17-96869aa1-613a-49af-a4c2-a216c7005dce) — UK SHARED BUSINESS SERVICES LIMITED
- [CS21590 - Software Tester](/contracts/ocds-b5fd17-fd83946e-a520-4d07-b76d-f111b85d2dc3) — UK SHARED BUSINESS SERVICES LIMITED
- [GSS25173 Data Platform Migration Lead](/contracts/ocds-b5fd17-0b1e8165-d61b-4e36-8c46-b343ad80720e) — UK SHARED BUSINESS SERVICES LIMITED
- [STFC NQCC 3rd Party Access Network](/contracts/ocds-b5fd17-64ee5001-5186-4b4f-9bf2-56bbb26b0802) — UK Research & Innovation
- [DDaT19112 - UKRI Multi-Tenant Network and Network consolidation](/contracts/ocds-b5fd17-982bd3a6-b93d-41ab-bf38-68947a54676d) — UK SHARED BUSINESS SERVICES LIMITED
- [YAS 25 2025\_26 Estates Facilities Management](/contracts/ocds-b5fd17-3e6d3fab-111d-420a-905f-bd5418ac5295) — Yorkshire Ambulance Service NHS Trust
- [WHTHT - SACH Endoscopy Project Management Services RIBA 5 Prolongation](/contracts/ocds-b5fd17-d55aa9bb-c640-4130-bc9c-6b2578724d0b) — West Hertfordshire Teaching Hospitals NHS Trust
- [Iaptus - Mayden EPR system](/contracts/ocds-b5fd17-d94a2340-1c46-4d65-a0a6-9be8876fa769) — TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
- [003869 - Business Rates Retention \(Forecasting and Appeals\) Software](/contracts/ocds-b5fd17-b54ea918-8602-4a34-9efc-468f97c6b6dd) — Durham County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/80c10a4f-aa4a-433c-bdcd-cbb6aab6d2c3-433777)