# Windows 11 Remote Support Tool

> A sourced UK public sector contract award published by South Yorkshire Police.

## Key facts

- Buyer: [South Yorkshire Police](/buyers/south-yorkshire-police/contract-awards)
- Supplier: [Phoenix Software Limited](/suppliers/phoenix-software/public-sector-contract-awards)
- Award value: £105,201
- Tender value: £105,201
- Award date: 19 October 2025
- Published: 15 October 2025
- Contract start: 20 October 2025
- Contract end: 19 October 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 46cdb8f4-4657-4449-a9f7-bd4b58bb5340-868338
- OCID: ocds-b5fd17-dd908970-2996-4526-917e-9fa259a96b91

## Description

Microsoft are no longer providing security updates for the Windows 10 operating system after the 15th October 2025, to ensure the Collaborated Forces have a secure and compliant Windows Estate and all desktop equipment will be upgraded to Windows 11\. The current support tools used to support Windows 10 will not work with the Windows 11 so an alternative software package is required\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/46cdb8f4-4657-4449-a9f7-bd4b58bb5340-868338)
