129 - Ethical Provision of Home Care (Lot 1)

The Ethical Provision of Home Care will deliver a transformed model of ethical, asset based care and support, meeting the needs and aspirations of people to live fulfilled lives in their own home avoiding inappropriate admissions to hospital and residential care.

All providers delivering Home Care will demonstrate:

• That people have real control over their care and support, actively engaging residents, carers, local communities and partners in the co-design and development of support packages. • The difference that they are making to people’s lives through an asset based approach celebrating and facilitating people’s gifts, talents and aspirations. • That they seek solutions that actively plan to avoid or overcome crisis and focus on people within their natural communities, rather than service and organisational boundaries. • That they enable people to develop networks of support in their local communities and increase community connections. • That they take time to listen to a person’s own voice, particularly those whose views are not easily heard. • That they fully consider the needs of the family and carers when planning support and care. • That they ensure that support is culturally sensitive and relevant to diverse communities. • That they take into account a person’s whole life, including their physical, mental, emotional, and spiritual qualities.

The care and support will be delivered by skilled and compassionate workers, employed by providers who offer excellent services to Wigan residents based on responsible and supportive employment practise, in return for a comprehensive reward and support package.