# Science Museum Group CRM Project

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [SCIENCE MUSEUM GROUP](/buyers/science-museum-group/contract-awards)
- Contract winner: Tessitura Network, Inc\.
- Award value: £816,000
- Tender value: £816,000
- Award date: 21 April 2016
- Published: 18 November 2016
- Contract start: 21 April 2016
- Contract end: 20 April 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 9da1f0c9-ca06-41ce-9aae-cd1fde6c98da-102169
- OCID: ocds-b5fd17-df588d70-adc9-11e6-9901-0019b9f3037b

## Description

The Authority wishes to establish an Agreement/Contract for the provision of an integrated Customer Relationship Management, Ticketing, Fundraising, Events Management and Email Marketing service\.

## Related contract awards

- [SIM Architect and Lead Designer for Wonderlab and Power Up - AWARD](/contracts/ocds-b5fd17-938ffc84-d194-49be-b66a-60bce91f3e90): Science Museum Group
- [Flight Gallery Improvements - Graphics - AWARD](/contracts/ocds-b5fd17-56a2032b-db45-4b24-bc15-c3312935a521): Science Museum Group
- [ScM Flight Gallery - Lighting Upgrades - AWARD](/contracts/ocds-b5fd17-29262560-0bbe-402b-a070-aa951c1e22eb): Science Museum Group
- [CPU 5163 CRM and Ticketing Software System](/contracts/ocds-b5fd17-7ea06796-3f98-480f-ac4f-9e9a4bff5499): Nottingham City Council
- [British Library Ticketing and Customer Journey Solution](/contracts/ocds-b5fd17-26fad119-ff9b-4f79-a39f-005f95e43119): British Library
- [ITS201928 Box Office Ticketing Solution](/contracts/ocds-b5fd17-b6718eb4-857d-4ecb-ad95-ac554fb2822d): Leeds City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9da1f0c9-ca06-41ce-9aae-cd1fde6c98da-102169)