# Renewal of IT Service Management Tool \(ITSM\)

> A sourced UK public sector contract award published by Keele University.

## Key facts

- Buyer: [Keele University](/buyers/keele-university/contract-awards)
- Supplier: [Phoenix Software Ltd\.](/suppliers/phoenix-software/public-sector-contract-awards)
- Award value: £155,522
- Tender value: £155,522
- Award date: 27 March 2024
- Published: 17 April 2024
- Contract start: 1 May 2024
- Contract end: 30 April 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 582c15a9-84e7-4758-9011-a2d2e6ef21f1-741730
- OCID: ocds-b5fd17-df84aa9b-b356-4bc4-910a-2d24dba57728

## Description

Call-Off under the KCS Software Products and Associated Services 2 Framework Agreement Reference: Y20011

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/582c15a9-84e7-4758-9011-a2d2e6ef21f1-741730)
