# His Majesty's Courts and Tribunals Contact Center as a Service

> A sourced UK public sector contract award published by Ministry of Justice.

## Key facts

- Buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Supplier: [Kerv Experience Limited](/suppliers/kerv-experience/public-sector-contract-awards)
- Award value: £11,385,632
- Tender value: £6,699,861
- Award date: 31 October 2024
- Published: 18 November 2024
- Contract start: 31 October 2024
- Contract end: 30 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 5018cb48-aa07-4915-a9a5-c1930d3759d0-803380
- OCID: ocds-b5fd17-df95ce4c-3767-44e6-a88f-17331fe3ab21

## Description

A Contact Centre as a Service \(CCaaS\) solution for use within the Courts and Tribunals Service Centres\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5018cb48-aa07-4915-a9a5-c1930d3759d0-803380)