# Self Service Solution to enable customer access to services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [capitalEsourcing](/buyers/capitalesourcing/contract-awards)
- Published: 8 May 2018
- Planned start: 20 August 2018
- Planned end: 20 May 2022
- Stage: open_tender
- Procurement category: services
- Notice ID: 4358de93-7a76-4c22-919c-fa87078cfe94-215035
- OCID: ocds-b5fd17-e0549012-fd0e-46cc-89cd-764a1dc3c718

## Description

The Contracting Authority is looking to implement a Self Service solution to allow residents and other customers the ability to access a range of services via various channels e\.g\. mobile devices or over the web, through a single portal that allows for single or multiple/different levels of sign on/security\. The Self Service solution will be hosted either locally on infrastructure from the Contracting Authority or in the cloud\. Migration, implementation, and integration will be included in the contract together with the ongoing support and maintenance for the term of the contract\.

## Related contract awards

- [Provision of Building and Security Services](/contracts/ocds-b5fd17-76bcf458-a4c3-44ab-bef5-bcc19bbd1095): capitalEsourcing
- [Second Source Responsive Repairs - Multi-trade](/contracts/ocds-b5fd17-01d4c3cb-916c-416a-b30d-a7e608b2ab9f): capitalEsourcing
- [Tavistock Gardens - Hard & Soft Landscaping](/contracts/ocds-b5fd17-f77600dc-ecc9-4ac3-b253-880e9c738284): capitalEsourcing

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4358de93-7a76-4c22-919c-fa87078cfe94-215035)